FREQUENTLY ASKED QUESTIONS – FAQs

We Get Married Almost Everyday

Some questions are asked a lot and we like to save time. Check out our most common questions and answers to help you. If you can not find exactly what your looking for, Contact Us.

GENERAL QUESTIONS

Answer: We start with your date first because without availability we do not want to waste your time. In most instances when we are already booked we have & are happy to provide other vendors we know & trust who would be a great fit for your event.

Answer: Bookings happen quickly, do your best to book as soon as you know your date.

Answer: Nicholas & I have been working together on Uptown Downtown since 2013.

Answer: Artistic, Classic, Documentary, Dramatic, Lifestyle, Modern, Vintage

Answer: Proactive, direct and most importantly friendly. With proper scheduling, confirmations and check-in’s we strive to give you confidence in us.

Answer: The uniqueness that is who we are, is expressed in everything we do and we hope you love it.

Answer: Yes, yes and one more yes. You can find our work throughout this entire website that is all us and the most up to date.

Answer: Drawing from years of experience not only in photography but in technology from building our own computers and website, rest assure we choose the latest technology that produces our great work that you can see right here. Technology especially in this digital world is the key innovator of any media business.

Answer: That all depends on photo, video or &more, good thing we list our packages in great detail on our website. Reference the navigation for more information.

Answer: Real simple. Half of the total amount is the retainer fee due plus a signed contract to lock in your date. The rest is due 30 business days before, that easy.

PHOTO

Answer: Being a small business, either Heather or a trusted team member will be photographing your Event. In those instances where we get super sick or awesomely busy one of our talented and trusted associates will be there capturing your event through Heather’s creative eye. Don’t worry, we didn’t grab the first college graduate with a point and shoot; they were tested & field proven amazing.

Answer: We understand people get sick and our talented and trusted associates will be there capturing your event through Heather’s creative eye. They have been scrutinized & prepared to represent Uptown creative vision executed to perfection.

Answer: Depending on the package you want, a second shooter will be present, check our packages for more information.

Answer: To be honest, we get excited to see the awesomeness from your wedding or event that we dive right into them. During the busy days of wedding season, editing photos can be challenging. Good thing we think ahead and allow enough time for us to deliver great work, never rushed, up to 180 days after your wedding or event.

Answer: Guess what? We do video too, plus photo booth and DJ. Save time, money and a headache by booking with us. If you already have another vendor, we are happy to cooperate; we have been told we work well with others.

VIDEO

Answer: We are digital all the way and not only digital High Definition 1080p HD digital. With the larger file size for Video we provide our Clients a DVD with their video.

Answer: Over booking causes stress and headaches for everyone. If you have us booked, then you are the only Client we are concerned about that day.

Answer: Using the latest and greatest editing software powered by Adobe.

Answer: Primarily one videographer will be present during your Event as well as an assistant may be present as well.

Answer: With over 20 years of film production experience, mainly from local commercial production expanding Uptown Downtown to include Video was simple. We have the gear, the experience and the creative eye. Feel free to check out our work on our Video page.

DJ

Answer: We are all digital, no CDs here. With over 3,000 watts of sound and the leading DJ software & hardware we can provide you and your guests with an amazing experience. Top it off we have up lights, dance floor lighting effects and a custom monogram light for your event.

Answer: From our experience, knowledge and thoroughness we provide a classy, chic and professional approach to your Event.

Answer: Please allow at least 2 hours prior for set-up & breakdown.

Answer: Yes we do. Our wireless microphones are one of the best so we can avoid interference, hissing and picking up other Events; and yes it happens a lot with the non-digital mics.

Answer: We prefer our Clients to approve the music for their wedding or event; a clear list will be compiled from your initial tastes and sent for review. Don’t like a track? Then we wont play it. Also, PG/radio friendly songs are always chosen by default to avoid those awkward moments.

PHOTO BOOTH

Answer: We provide an array of fun paper & wood props as available for free to our Clients. Looking for something specific, like Wedding props or maybe Darth Vader? We have that too. For a small upgrade fee you can rock 1 of the 4 Photo Booth Specialty Props Packages! Check out Photo Booth section for more information.

Answer: We do not charge for set-up and breakdown.

Answer: We aren’t just photographers, or designers or techies; we are all &More. From the best photo printer available, to top quality lenses and cameras we provide a professional photo booth like none other. Even better, we design custom original templates for your Photo Booth strip in most instances matching your already designed invitation/stationary. You wont find what we can do pre-made on any website and we do not charge extra for it either.

Answer: Depending on budget would be a great start as well as available room at your venue. If you are in a small space, the Photo Booth Studio is the best option. For the classic feel our Enclosed Photo Booth is a classy touch but you have to have room for it! Finally our Open Air Photo Booth is a unique in-house custom made Photo Booth allowing guests to see the action first hand.
LET YOUR STORY BECOME A PART OF OURS. CONTACT US TODAY.
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